Mediation through Michigan Behavioral Health Mediation Services is a free, conflict-resolution option that saves time, money, and stress for Community Mental Health staff, providers, and recipients.
For over 30 years, Community Dispute Resolution Program centers have provided conflict resolution and education services that empower community members, families, businesses, courts, and schools to resolve conflicts in Michigan.
In 2021, the Michigan Department of Health and Human Services awarded Oakland Mediation Center a grant to manage and administer a statewide system of local mediation services to resolve disputes related to behavioral health services provided by Community Mental Health Services Programs and their contract providers. Oakland Mediation Center is an apolitical, non-profit, volunteer-based Community Dispute Resolution Program center whose volunteers represent and serve the community.
In partnership with the Michigan Community Mediation Association, Oakland Mediation Center developed the Michigan Behavioral Health Mediation Services Program to ensure Michigan residents have access to a neutral, independent mediation professional to resolve matters related to experiences with Community Mental Health or Prepaid Inpatient Health Plan services. Oakland Mediation Center connects residents with their local Community Dispute Resolution Program center that can help resolve the dispute.