What is Mediation?

In mediation, a neutral third party will guide you through a confidential communication, information sharing, and decision-making process. The mediator ensures all parties have a voice and there is a power balance at the table. If a settlement is reached, the mediator will assist you in writing an enforceable agreement that is crafted by the parties. You do not lose any of your due process rights (i.e., local appeal, grievance/complaint, etc.) by participating in mediation. Mediation is private, affordable, convenient, and quick. Most cases are resolved in one to two sessions. MBHMS’s streamlined, problem-solving model improves and preserves relationships.

5 Easy Steps to Mediation

Step 1: Fill out the “Request Mediation” form.

Step 2: A specialist will confirm your eligibility.

Step 3: Your case will be referred to your local Community Dispute Resolution Program center.

Step 4: Your Community Dispute Resolution Program center will contact you and the appropriate Community Mental Health or Prepaid Inpatient Health Plan to conduct a formal intake process to understand the issues between the parties.

Step 5: Following the intake process, the Community Dispute Resolution Program center will schedule a mediation session within 10 business days.

Benefits of Mediation

  • It’s an impartial process where parties have an equal voice.
  • It provides a safe space to share concerns.
  • It’s confidential.

How Much Does It Cost and Who is Eligible?

It’s free to eligible recipients receiving services from a Community Mental Health or Prepaid Inpatient Health Plan, or contracted provider, and paid for through a Michigan Department of Health and Human Services grant.